Powering Seamless Taxi Bookings with a Smarter Ride-Hailing Experience
Industry : Mobility, Transportation
Services : Mobile App Development, Backend Development, Taxi Dispatch System, Real-Time Tracking Integration
Daily Rides Processed
App Downloads in First 60 Days
App Store Rating
About SimpliRide
SimpliRide is a modern taxi booking and ride-hailing platform built to bring convenience, transparency, and reliability to everyday commuting. The client aimed to create a system where passengers could book cabs instantly, track rides in real time, and enjoy a frictionless payment experience - while drivers benefited from smart trip allocation and optimized route suggestions.
Key Goals
- Build a unified ride-hailing ecosystem (passenger app, driver app & admin panel) to manage bookings, driver availability, and dispatching.
- Enable real-time ride tracking, digital payments, and automated fare calculations.
- Create an intuitive booking experience to support both instant rides and scheduled trips.
- Provide a robust fleet management system for trip monitoring, route optimization, and driver performance insights.
Challenges We Tackled
- Highly fragmented taxi operations with manual ride allocation and no centralized visibility.
- Frequent ride delays caused by inefficient dispatching & lack of route intelligence.
- No digital system for tracking drivers, trips, or cancellations across cities.
- Requirement to build a scalable architecture capable of managing surge-time traffic and heavy GPS usage.
Our Solution
XongoLab engineered a high-performance ride-hailing infrastructure built for speed, stability, and user convenience:
- Passenger App (Android & iOS) featuring quick booking, live driver tracking, digital payments, fare estimates, and ride history.
- Driver App with smart trip allocation, navigation support, earnings dashboard, and real-time availability controls.
- Admin & Dispatch Panel enabling fleet oversight, trip assignment, surge pricing, driver onboarding, and operational analytics.
- Real-time navigation & tracking powered by optimized GPS, mapping APIs, and socket-based communication.
- Integrated wallet system, OTP-based verification, SOS features, and multi-payment gateway support.
Passenger App : Flutter (Cross-Platform)
Driver App : Flutter (Cross-Platform)
Backend : Node.js + MongoDB
Cloud : AWS
Integrations : Razorpay, Firebase, Google Maps API, SMS Gateways
Results & Outcomes
- Reduced average booking-to-pickup time by 28% within the first quarter.
- Achieved 500+ rides per day within 60 days of launch.
- App ratings improved to 4.6 stars due to smoother UX and reliable trip flows.
- Increased driver efficiency with real-time dispatch automation, reducing idle time by 32%.
- Enabled the client to expand operations across multiple zones with centralized monitoring.
Industries & Use Case Fit
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City Taxi Services
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Corporate Employee Transport
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Airport Pickup & Drop Operators
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Private Fleet Owners
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Auto / Local Ride Aggregators
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Luxury Chauffeur Services
Thinking About Building Your Own Taxi Booking Platform?
Tech Stack
Partnering with XongoLab transformed the way we manage our taxi operations. The team delivered a smooth, reliable, and scalable ride-hailing system that made our service faster and far more efficient. Their understanding of mobility challenges and quick execution truly stand out. Highly recommended.
- Chandru D, Creative Director, Royal Orchid Hotels
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