Transforming Urban Mobility with a Safe & Smarter Taxi Booking Platform
Industry :
- Mobility
- Transportation
Services :
- Mobile App Development
- Admin Dashboard Development
- Taxi Dispatch System
- Fleet Management Solution
Real-time ride booking & dispatch system
Live GPS tracking with route monitoring
Automated trip allocation & fare calculation
About SecureCab
SecureCab is a safety-focused taxi booking and fleet management platform designed to deliver reliable, secure, and transparent urban mobility. Built for a Dubai-based mobility provider and launched in South Africa, the platform emphasizes passenger safety, driver accountability, and operational control while enabling seamless ride booking, real-time tracking, and efficient dispatch management across cities.
Key Goals
- Build a unified taxi booking ecosystem (passenger + driver + admin) to handle high-volume ride operations.
- Enable real-time ride tracking, automated dispatching, and secure digital payments.
- Provide a frictionless user experience for fast, reliable, and transparent city travel.
- Improve operational efficiency for fleet owners using analytics-driven fleet management.
Challenges We Tackled
- Unorganized driver allocation leading to long wait times.
- Lack of centralized visibility into ongoing rides and fleet performance.
- Manual payment handling resulting in delays and revenue leakages.
- Need for a highly stable, GPS-accurate system for live ride tracking and routing.
Our Solution
XongoLab engineered a fully scalable and performance-driven mobility platform:
- Passenger app (Android & iOS) with instant ride booking, live GPS tracking, fare estimation, and secure payments.
- Driver app for efficient trip handling, navigation assistance, and earnings insights.
- Advanced dispatch system that auto-assigns rides based on proximity, availability, and driver score.
- Admin dashboard offering fleet visibility, trip logs, transaction reports, surge controls, and driver management.
- Integrated mapping, notifications, and wallet systems for a seamless end-to-end experience.
Mobile Apps : iOS (Swift), Android (Kotlin)
Web Interface : Landing Page (React.js)
Backend Services : Node.js (REST APIs)
Database : MongoDB
Cloud Infrastructure : AWS (EC2), AWS S3
Maps & Location Services : Google Maps Platform (Maps SDK, Places API, Distance Matrix API, Directions API)
Payment Integrations : Stripe
Messaging & Notifications : Firebase (Push Notifications), SMS Gateway
Results & Outcomes
- Reduced ride wait time by 42% through intelligent auto-dispatch.
- Increased driver utilization and reduced idle time by 35%.
- Achieved 50,000+ app downloads within the launch quarter.
- Improved operational transparency with real-time reporting for fleet owners.
- Boosted customer trust leading to a 4.6+ rating on both app stores.
Industries & Use Case Fit
-
Taxi Aggregators
-
Private Fleet Operators
-
Corporate Transportation Providers
-
City Mobility Startups
Thinking About Launching Your Taxi App?
Tech Stack
We have worked with XongoLab on several projects now, and can vouch for them being superb tech partners for upcoming businesses. Stellar leadership and disciplined project management. We'd be looking to keep working with XongoLab on many more projects in the future.
- Nitin GArg
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