Simplifying Taxi Rides & Tour Planning with a Unified Travel Platform
Industry : Travel, Tourism, Transportation
Services : Mobile App Development, Website Development, Booking System Development, Tour Management Software
Successful Trips Planned
App Downloads in First Quarter
App Store Rating
About MS Tours & Travels
MS Tours & Travels is a digital-first taxi and tour booking platform built to streamline everyday commuting and guided travel experiences. Operating across popular tourist routes and local city destinations, the brand wanted a single system where users could book taxis, plan tours, manage itineraries, and track rides-all in one smooth, convenient interface.
Key Goals
- Build a unified travel and taxi booking platform (web + app) to manage rides, tour packages, and itinerary plans.
- Enable travelers to discover, customize, and book tours with real-time availability and upfront pricing.
- Provide a smooth booking journey with live ride tracking, trip updates, and secure online payments.
- Equip admins with a robust backend to manage drivers, fleet, routes, tour schedules, and customer queries effortlessly.
Challenges We Tackled
- Inconsistent user experience across separate taxi and tour booking systems.
- Manual itinerary creation leading to delays and booking errors.
- Lack of real-time driver allocation and ride tracking.
- Complex tour package management with dynamic pricing, multi-day trips, and seasonal demand.
Our Solution
XongoLab engineered a fully integrated Taxi + Tour Booking Ecosystem designed for modern travelers:
- A high-performing website with instant ride booking, tour package listings, and seamless checkout.
- Mobile apps (Android & iOS) featuring real-time GPS tracking, driver info, trip status, fare estimates, and itinerary management.
- Smart tour planner allowing users to customize routes, select add-ons, schedule pickups, and manage multi-day sightseeing plans.
- Centralized admin panel for driver management, fleet availability, tour package creation, pricing updates, promotions, and support.
- Integrated with payment gateways, SMS/notification systems, and map routing APIs for automation and accuracy.
Website : Next.js + Node.js Backend
Mobile : Flutter for Cross-Platform
Cloud : AWS + S3 CDN
Integrations : Razorpay, Google Maps API, SMS Gateway
Results & Outcomes
- Reduced trip booking time by 40% through a unified journey.
- Increased daily ride bookings by 60% within the first 90 days.
- Boosted tour package conversions by 35% using the smart itinerary builder.
- Achieved an average 4.8-star app rating due to improved UX and reliability.
- Automated driver allocation reduced operational workload by 50%.
Industries & Use Case Fit
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Taxi Service Providers
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Tours & Travels Agencies
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City & Intercity Ride Operators
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Destination Management Companies (DMCs)
Thinking About Digitizing Your Travel Business?
Tech Stack
XongoLab transformed our traditional travel operations into a fully digital, automated ecosystem. From taxi bookings to multi-day tour planning, everything now runs smoother, faster, and with zero manual effort. Their team understood our challenges deeply and delivered a platform that truly elevates our customer experience.
- Chandru D, Creative Director, Royal Orchid Hotels
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