Simplifying Taxi Rides & Tour Planning with a Unified Travel Platform
Industry :
- Travel
- Tourism
- Local Transportation
Services :
- Mobile App Development
- Website Development
- Taxi Booking System
- Tour Operations & Booking Management
Multi-city taxi & tour booking support
Real-time ride booking & trip scheduling
Digital tour package & itinerary management
Seamless customer booking experience across web & mobile
About MS Tours & Travels
MS Tours & Travels is a digital-first taxi and tour booking platform designed to simplify everyday commuting and guided travel experiences. Operating across local city routes and popular tourist destinations, the platform enables users to book taxis, plan tours, manage itineraries, and track rides through a single, smooth, and user-friendly interface.
Key Goals
- Build a unified travel and taxi booking platform (web + mobile) to manage rides, tour packages, and itinerary planning from a single system.
- Enable travelers to discover, customize, and book tours with real-time availability and transparent pricing.
- Deliver a smooth booking experience with live ride tracking, trip updates, and secure online payments.
- Equip administrators with a robust backend to manage drivers, fleet, routes, tour schedules, and customer inquiries efficiently.
Challenges We Tackled
- Inconsistent user experience across separate taxi booking and tour management systems.
- Manual itinerary creation causing delays and booking errors.
- Lack of real-time driver allocation and live ride tracking.
- Complex tour package management involving dynamic pricing, multi-day trips, and seasonal demand.
Our Solution
XongoLab engineered a fully integrated Taxi + Tour Booking Ecosystem tailored for modern travel operations:
- A high-performance web platform enabling instant taxi bookings, tour package listings, and seamless checkout.
- Mobile apps (Android & iOS) with real-time GPS tracking, driver details, trip status, fare estimates, and itinerary management.
- A smart tour planner allowing users to customize routes, select add-ons, schedule pickups, and manage multi-day sightseeing plans.
- Centralized admin panel for driver management, fleet availability, tour package creation, pricing updates, promotions, and customer support.
- Integration with payment gateways, SMS/notification services, and map routing APIs to ensure automation and operational accuracy.
Mobile Apps : iOS (Swift), Android (Kotlin)
Web Interface : Landing Page (React.js)
Backend Services : Node.js (REST APIs)
Database : MongoDB
Cloud Infrastructure : AWS (EC2), AWS S3
Maps & Location Services : Google Maps Platform (Maps SDK, Places API, Distance Matrix API, Directions API)
Payment Integrations : Razor Pay
Messaging & Notifications : Firebase (Push Notifications), SMS Gateway
Results & Outcomes
- Significantly streamlined the end-to-end taxi and tour booking journey through a unified platform.
- Improved booking speed and reduced friction by eliminating manual steps and multiple systems.
- Enabled higher tour package discovery and better conversion through smart itinerary planning.
- Delivered a stable, user-friendly experience resulting in consistently positive user feedback.
- Automated driver assignment and trip management, reducing daily operational effort for admins.
Industries & Use Case Fit
-
Taxi Service Providers
-
Tours & Travels Agencies
-
City & Intercity Ride Operators
-
Destination Management Companies (DMCs)
Thinking About Digitizing Your Travel Business?
Tech Stack
Best app for delivery system. the Xongolab team is the best in the mobile application industry .. they are very organized and work in perfect communication with the customer. deadlines are respected and provide impeccable after-sales service .. I am very satisfied with the delivery application that I bought and I will be sure to work with them again .. Thank you Xongolab
- Aiman Zabad
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