Unified Multi-Service Platform for Food Delivery & Taxi Booking
Industry :
- Multi-Service Platforms
- Food Delivery
- Ride-Hailing
Services :
- Mobile App Development
- Backend Development
- Delivery & Fleet Management System
- Taxi Dispatch & Routing System
High-Volume Order & Ride Processing
Multi-Service Usage Across Food & Mobility
4.8★ User Rating
About Mondial
Mondial is a scalable multi-service platform that unifies food delivery, taxi booking, and on-demand services into one intelligent super app. Designed for high-density urban markets, the solution offers real-time tracking, optimized dispatching, and a frictionless user experience across multiple service categories.
Key Goals
- Build a unified multi-service platform (web & mobile) combining food delivery, taxi booking, and on-demand services in one ecosystem.
- Enable real-time order tracking, driver assignment, and delivery partner routing.
- Improve operational efficiency for restaurants and drivers through automated dispatch workflows.
- Deliver a consistent customer experience across meals, rides, and daily services.
- Design a scalable architecture capable of handling high-volume food orders and ride bookings.
Challenges We Tackled
- Fragmented user experience caused by switching between multiple apps for food and transportation.
- Lack of a centralized system to manage restaurants, delivery agents, and taxi drivers.
- Real-time location tracking and route optimization challenges for both orders and rides.
- Complex pricing logic involving food pricing, delivery fees, surge pricing, and distance-based fares.
- Requirement for a seamless multi-service experience across Android, iOS, and Web platforms.
Our Solution
XongoLab engineered a fully integrated multi-service super app ecosystem optimized for daily urban use:
- A robust mobile application (Android & iOS) supporting food ordering, ride booking, live tracking, and secure digital payments.
- Dedicated dashboards for restaurants and drivers to manage menus, orders, ride requests, availability, and earnings.
- Intelligent auto-dispatch engine that matches riders or delivery partners based on distance, ETA, and availability.
- Real-time GPS routing integrated with dynamic fare calculation and delivery time estimation.
- Centralized admin panel to manage users, restaurants, drivers, commissions, payouts, and service categories.
Mobile Apps : iOS (Swift), Android (Kotlin)
Web Interface : Landing Page (React.js)
Backend Services : Node.js (REST APIs)
Database : MongoDB
Cloud Infrastructure : AWS (EC2), AWS S3
Maps & Location Services : Google Maps Platform (Maps SDK, Places API, Distance Matrix API, Directions API)
Payment Integrations : Stripe
Messaging & Notifications : Firebase (Push Notifications), SMS Gateway
Results & Outcomes
- Successfully launched a unified multi-service super app combining food delivery and taxi booking under a single platform.
- Enabled real-time order and ride tracking with intelligent auto-dispatch for faster fulfillment.
- Simplified operations for restaurants, drivers, and admins through centralized dashboards.
- Improved overall service reliability with live location tracking, dynamic pricing, and automated workflows.
- Delivered a scalable architecture capable of supporting high-volume daily orders and ride requests.
Industries & Use Case Fit
-
Food Delivery Startups
-
Taxi & Ride-Hailing Companies
-
Multi-Vendor Delivery Platforms
-
Urban Super App Ventures
-
Restaurant Chains & Cloud Kitchens
-
On-Demand Services Providers
Thinking About Launching Your Multi-Service Super App?
Tech Stack
I have worked with Xongalab on two applications but I must commend
them for their responsiveness. The team got to understand both my
app requirements and always made an effort to deliver as requested.
Very dedicated team of developers. Thank you.
- Julius Kyazze, Business Director, swangz avenue
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